Concurrence
The Concurrence setting is used to manage concurrent user sessions in Wyn Enterprise. To efficiently utilize user limits, use the Ban User feature and manage the active user sessions.
On the Concurrence settings page, click the ellipsis button on the right corner of the user session details and select the Ban User option. See the User Session Details section for the session details of the logged-in users.
The selected user will be forcefully logged out of Wyn Enterprise, and the following screen message will appear. This forced logout will restrict the user from accessing the Wyn portal for 3 minutes. After this period, the user can log in to the portal again, provided the concurrent count limit of the server is not exceeded.
Note: When a user logs out of Wyn using the Logout button at the bottom left of their screen, the Browser Count reduces immediately. However, when a user logs out of Wyn using /logout in the URL directly. The system waits for 3 minutes before updating the Session Count.
User Session Details
Item | Description |
|---|---|
Username | Username to identify the logged-in user. |
IP Address | Specifies the network address of the logged-in user. |
User Agent | Specifies the browser and operating system of the logged-in user. |
Browser Count | Indicates the number of active browser instances. |
Login Date | Specifies the data and time of the user login. |
Salient Points
If a session ends by closing the browser, it may take up to 3 minutes to update the session count on the Concurrence settings page.
Sessions in the Resource or Document portal only contribute to the concurrent count. However, if a user switches from the Resource or Document portal to the Admin portal, the concurrent session count will update after 3 minutes.
If the server has reached its maximum concurrent count limit, any new login attempts will redirect the user to the concurrent count error page.